Contact

You will only be contacted by the casting team if you have been selected for an audition (It could be several weeks before you hear from us as we will be unable to reply to all applicants individually). Please do not contact us to check on the status of your application, as we will be unable to respond.

If however, you are experiencing technical difficulties with the site, please send an email to support@castasugar.com and detail your issue, including:

  • The name of the site (eg: Masterchef Series 10)
  • the section of the site you were using,
  • your browser/operating system
  • all details relating to the issue

A member of our support team will investigate and contact you directly to rectify the problem in a timely manner.